If you decide that your item does not quite meet your requirements we will be happy to provide a refund or an exchange, providing the item is in original condition. Simply return the goods to us in the condition they were sent, along with original packaging, copy of the original invoice and a covering note explaining which product you require in exchange. If you require any advice with regards to which of our products will be suitable for your requirements, please call our sales team. No returns will be accepted after 14 days of receipt from the purchaser.
When returning goods for refund or exchange please ensure that you retain your proof of postage. Unfortunately, we cannot be held responsible for goods that are damaged or lost in the post.
All of our fabrics are cut to each customer's specifications as part of a bespoke ordering service, therefore we cannot accept returns or exchanges on any of these particular items. (Please see below for further details)